Privacy Policy

This Privacy Policy describes how Kundalwan (“we,” “our,” or “us”) collects, uses, stores, discloses, and protects personal information of users (“you,” “your”) who access or use our website and services.

By accessing or using the Kundalwan website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from Users in various ways, including but not limited to when Users visit our website, place an order, register, fill out a form, or contact customer support.

Personal Information

Personal information may include:

Full name

Email address

Phone number

Billing and shipping address

Payment-related details (processed securely by third-party payment gateways)

Any information voluntarily provided by the User

Non-Personal Information

Non-personal information may include:

IP address

Browser type

Device information

Operating system

Website usage data

Cookies and tracking data

2. How We Use Collected Information

Kundalwan may collect and use Users’ information for the following purposes:

To process and fulfill orders

To manage payments, shipping, and returns

To provide customer service and support

To improve website performance, products, and services

To send transactional communications such as order updates

To prevent fraud, unauthorized access, and illegal activities

To comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user behavior. Cookies help us improve website functionality and personalize content.

Users may choose to disable cookies through their browser settings; however, doing so may affect certain features of the website.

4. Data Sharing and Disclosure

We do not sell, trade, or rent Users’ personal information to third parties. However, information may be shared in the following circumstances:

With trusted third-party service providers such as payment processors, logistics partners, hosting providers, and analytics services, strictly for operational purposes

When required by law, regulation, legal process, or governmental request

To protect the rights, property, safety, and security of Kundalwan, its Users, or the public

5. Data Security

We implement appropriate administrative, technical, and physical security measures to safeguard personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. User Rights and Choices

Users have the right to:

Access their personal information

Request correction or update of inaccurate data

Request deletion of personal data, subject to legal obligations

Withdraw consent where applicable

Users may exercise these rights by contacting us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. Kundalwan is not responsible for the privacy practices, policies, or content of such external websites. Users are encouraged to review the privacy policies of third-party sites. 9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is discovered, it will be promptly deleted.

10. Legal Compliance

This Privacy Policy is intended to comply with applicable data protection and privacy laws, including relevant provisions of the Information Technology Act, 2000 and its associated rules, as applicable in India.

11. Changes to This Privacy Policy

Kundalwan reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website. Users are encouraged to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

📧 support@kundalwan.com